The Targeted Email option for licensed departmental use is useful for units that frequently (e.g. weekly, monthly) send mass emails to U-M faculty, staff, and students. After approval, the unit’s authorized users have direct access to use the web-based campaign software.
Licensed departmental users can:
- Prepare messages 24/7
- Upload and manage distribution lists
- Schedule campaigns to begin distribution immediately, or at a later date and time
- Change or cancel campaigns scheduled and not yet sent
Getting Started with Licensed Departmental Use
- Gather needed information:
- Will the tool be used to send messages internally to department or organizational groups only (ie, faculty, staff, and/or students in the unit)?
- Descriptions of all types of communications that will be sent using the tool (eg, email messages, newsletters, etc.) and samples
- Descriptions of the employee and student populations that will receive the communications distributed through this tool
- The list of unit staff who will have access to this tool
- Information about who will manage the recipient distribution lists
- information about how the lists will be built or obtained, if distribution lists are not already owned by the unit
- Estimate of how many email addresses will be used for distribution
- Information about the frequency of use anticipated (how many times per week, month, etc)
- Submit the request for Targeted Email - Licensed Departmental Use
The request is reviewed by ITS, University HR, Registrar’s Office, and other stakeholders. Following approval, next steps include:
- Participate in a 30-60-minute orientation and needs assessment to introduce the service and answer questions
- Attend instructor-led training via Zoom, provided by ITS (60 minutes)
- Complete the Email Accessibility Best Practices training
- Send practice emails to build familiarity and ability to effectively use the system
- Continue using the tool as needed