Note: The ITS Infrastructure maintenance windows are subject to change based on tasks identified for completion in a given week and decisions made at the ITS release meeting. The academic calendar may also affect maintenance windows. ITS observes annual production freezes to minimize IT changes during key periods of the academic calendar. The only maintenance tasks that occur during production freezes are emergencies.
Maintenance Window Schedules
Upcoming and current maintenance activities can be found on the ITS Service Status website.
Core Network Service Maintenance Windows
- Network Maintenance: Daily from 5 a.m.–8 a.m.
- Planned Maintenance: Sunday mornings between 5 a.m. and 8 a.m.
- Emergency Maintenance: Can occur at any time.
Data Center Service Maintenance Windows
- Planned Maintenance: Weekends from 8 a.m.–6 p.m.
Note: Maintenance can begin at 7 p.m. on Fridays. - Emergency Maintenance: Can occur at any time.
Wifi Access Maintenance Windows
- Planned Maintenance:
- Controllers: Wednesday and Thursday from 11 p.m. – 3 a.m.
- Configuration: Daily from 5 a.m.–8 a.m
- Access Points: Daily from 7 a.m. to 4 p.m.
- Emergency Maintenance: Can occur at any time.
Merit Maintenance Windows
- Planned Maintenance:
- Core Devices: Saturdays and Sundays from 1 a.m.–8 a.m.
- Metro Devices:
- Wednesdays from 6 p.m.–6 a.m.
- Saturdays & Sundays from 6 a.m.–10 a.m.
- Edge Devices: Wednesdays & Fridays from 5 p.m.–7 a.m.
- Emergency Maintenance: Can occur at any time.